I was in touch with customer service and they were barely helpful, not apologetic abd borderline rude. Therefore if a rule in a policy is inconsistent with a rule in these Terms you should follow the rule in the policy. Youve got to think, if theres 150,000 pairs of an Air Jordan 1 being made, theres no way that each pair is going to be inspected by hand. We take counterfeiting, fraud and market manipulation very seriously. We reserve the right to determine how we feature your listing on KLEKT UK. If we are satisfied with your cancellation request, we have received the item; we will inspect the item for any damage. One purchase was for 423.44 and another for 305.33. The Service Fee is non-refundable except in the circumstances described in paragraph 12.3. 13.4. At KLEKT UK, business use is not an acceptable use and we reserve the right to cancel your listing and account in accordance with paragraphs 14, 15 and 16. However, we do not give any promises about the accuracy or completeness of that information or the accuracy of any information (including, without limitation, Registration Data provided by Registered Users). If you are cancelling under the above circumstance, you must contact us immediately as set out in paragraph 3.4 and confirm the order you want to cancel, the illegality and the order number quoted on your dispatch confirmation. You should therefore always check before you make a purchase whether there have been any changes to the listing since you initially reviewed it. 10.2. Another part of becoming an authenticator is having an idea of how the resell industry works. We want our customers to feel comfortable knowing that a team of experts have taken the time to authenticate every product properly to our high standards. Your store stole money from my card in the amount of 415 euros and 12.21 euros fraise paiement hors zone, although I did not order anything and did not receive the nothing too. All messages that you send via KLEKT UK are forwarded to other users anonymously, so they will not see your email address. Hello, a month and a half ago, I ordered shoes. Help me please I need that order as soon as possible! We will not necessarily see or be aware of any enquiries that you submit to any third parties who provide Third Party Content. As soon as you proceed in the purchase, you must make the payment using one of the payment methods we accept, as displayed on KLEKT UK. 21.6. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). You might know how to spot a fake Air Jordan 1 Air Jordan 14, but what about the latest Air Jordan 1 Mid thats just dropped? Although Klekt is based in Cologne, Germany, they opened a new location in the Netherlands in early January 2021. Please ensure all original packaging and labelling are included in your packaging. We will not be able to dispatch the item until cleared payment is received. 3.3. What you have to understand is that sneakers are very seasonal and hype driven. 10.4. For us, the biggest parts include checking the quality, the materials used and the overall shape of the sneaker itself. Today's top KLEKT offer is Get 10% Off With KLEKT Discount Code. All orders placed between 00:00 am and 11:59 pm Monday 29th November 2021 will be entered into a raffle to win a 500 voucher towards a shoe of their choice. buyers and sellers from around the world to get their hands on the most We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. If you do not receive this within 24 hours of placing your order, please check your spam filter. The order number is jndpnws9-698705. If you are using KLEKT UK, the Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law. 1.1. a. The Buyer shall cooperate with us in the investigation and final disposition of the item, including providing photographs and other evidence of the item, providing the item to law enforcement, or delivering the item back to us, at our direction. Me han puesto una multa de 78 , no me la devuelven estoy esperando desde hace tres semanas y no me la envan . 8.4. Once you have registered you will be a Registered User of KLEKT UK. Opt out at any time by clicking Unsubscribe at the bottom of any of our emails. 16.3.1. use KLEKT UK in accordance with these Terms, in good faith and in the manner in which is intended; 16.3.2. read any guidance and policies displayed on KLEKT UK and ensure that you use KLEKT UK in accordance with those instructions; and. Part E General Terms of Use describe general terms that both the Buyer and the Seller must be aware of. You acknowledge that we may in our absolute discretion refuse to allow the item to be posted on KLEKT UK, remove the item which has been posted, freeze or close your account at any time as more fully set out in paragraphs 5.6 and 15, particularly where we are unable to verify your identity. We may do this either during the term of the listing or after it has ended. Cheers. I contacted support center for klekt and klekt always respond with same mail. What is Klekt? Frequently Asked Questions We answer all your questions about buying and selling on KLEKT Where we have committed a serious breach of these Terms you may also immediately close your account with us. 10.3. I ordered shoes from KLEKT but they told me they received the wrong size for authentication, so i have to wait another 14 days. Well even sniff the sneaker to check the glue! I have tried contacting KlEKT customer service to cancel my order as I made an error on my order. These Terms, together with any policies, represents the entire agreement between you and us in respect of KLEKT UK and replaces any previous agreements in place between you and us. The Seller understands and agrees that if we provide the counterfeit item to law enforcement, Sellers communications and any property claim with respect to that item must be solely with that law enforcement agency and not with us. However, as time goes by, these fakes get better and better. Third Party Accounts means registration using accounts registered with other companies, such as Facebook or Twitter accounts; 2.1.12. We reserve the right to retain the item from the Seller until we receive the Service Fee from the Seller as a result of their breach. The last time we posted a KLEKT discount code was on February 20 2023 (3 days ago) By registering to use KLEKT UK, you confirm that you: 5.2.1. understand and accept these Terms; 5.2.3. are legally capable of entering into binding contracts; and. 18.8.3. any other matter for which it would be unlawful for us to exclude, or attempt to exclude, our liability. When we have received confirmation for collection, we will arrange a time with you for our courier to collect the item from you at the address provided during your Account Registration unless otherwise specified. Duffle Bag Is Now Only 349 Details Verified Get Deal Promo Code If you and we are unable to resolve any dispute, it may be resolved through the English courts or the courts of any other appropriate jurisdiction. However, it may be necessary in some cases to apply a different rule to a particular aspect of using KLEKT UK to the general rule described in these Terms. KLEKT UK is for personal use only. (c) any software used in the provision of KLEKT UK; or, 16.5.3.4. If you wish to cancel a listing in any of the circumstances described in paragraph 14.2, you should contact us immediately as set out in paragraph 3.4, stating which listing you would like cancelled. If the authentication process completes on a Friday, we will ship the item on the next available Working Day. We are Authenticated By Ltd trading as Klekt.com, a company registered in England and Wales. I think anything under this amount, DHL was fine and didnt ask. We use reasonable endeavours to verify your identity when you list an item on KLEKT UK. KLEKT: Authentication Lab 434,787 views Jan 8, 2019 250 Dislike Share Save KLEKT 15.8K subscribers Every detail matters at the KLEKT Authentication Lab. We aim to ship all orders within 1 Working Day from the date the authentication process is complete. ghsc8xvq-631046. 4.2. Account Registration means your personal account registration on KLEKT UK to use the Services; 2.1.2. 1. This is often one of the biggest flaws that fake pairs have. 2,204 Number of Organizations $3.3B Total Funding Amount 1,249 Number of Investors. 5.6.5. you do anything that we, in our absolute discretion, believe may damage our reputation or give rise to legal risk or liability to us or any of our other users, including any inappropriate activity in respect of that listing; 5.6.6. we receive a complaint about you from any other user, or become aware of any allegation that you have failed to fulfill your obligations to another user under a sale contract concluded through KLEKT UK; or. Any such advice is provided to you at no charge to help you get the most out of KLEKT UK and make using them a positive experience for both you and other users. The following definitions shall apply to these Terms unless the context otherwise requires: 2.1.1. You can also contact us via the website. We work as a team and if theres something about a shoe that could be off, well come together and do a thorough inspection. These Terms are governed by English law and any disputes will always be governed by English law, regardless of where the dispute is heard. We may use your Registration Data to administer your usage of KLEKT UK and, if you agree, to provide marketing communications regarding our goods and services. Once we are happy with the outside, well take a look at the packaging on the inside. If you forget your user name and/or password, you may contact us as set out in paragraph 3.3 and 3.4 and we will email your user name and password to the email address specified in your account. If you want to cancel the listing once it has been published on KLEKT UK within 24 hours of the original listing, you may only do so if the item has not yet been purchased by a Buyer and one of the following applies: 14.2.1. the item is lost, damaged, or destroyed prior to the listing completed; 14.2.2. you identify a serious error with the listing which cannot be corrected or the correction of which would fundamentally change the nature of the listing; 14.2.3. it becomes, or you discover that it is, unlawful or illegal to sell the item; or. If we breach these Terms, or otherwise fail to fulfil our legal responsibilities to you (including where we commit any non-contractual legally wrongful act, such as negligence), we may be responsible in law to pay damages to you. We may still provide the information and winning entry to the Advertising Standards Authority on request. Download Apk (13.9 MB) Technical details. If we cannot reasonably confirm that the item meets the requirements set out in paragraph 12.2 or we determine that it does not, we will notify the Buyer and the Seller that we have been unable to approve the item. I am also in a dispute with PayPal about this transaction. These could be things like the wrong size has been sent in, the wrong product has been sent or theres a factory defect with the product itself. #RESELL #klekt #sneakersCiao FAM! 23.1. If you do choose to register you will be required to show that you have read and understood the Terms by ticking a box on the registration form. 7.8. If an order has been placed, a Buyer or Seller can only cancel the order in very limited circumstance where it becomes, or you discover that it is, unlawful or illegal to sell the item. If you are in dispute with another Registered User, we will use reasonable endeavours to assist in resolving the dispute by way of an investigation. 10.7. 5.10. For more information on closing your account, see paragraph 21. Similarly, we will not provide such information about other Registered Users to you without their consent. I have also sent 5 emails and a message on Instagram and still no reply. Until this point we may or may not accept your offer and your order can be cancelled at anytime. 12.1.5 that the item otherwise, in our reasonable opinion, meets the requirements set out in these Terms and any additional policies posted as described in paragraph 22.12.3. Structural details like the pattern of the stitching, the consistency of the glue, proportions of the panelling and outsole patterns play a vital role in determining whether or not a sneaker is real or fake. Business use includes where an individual is acting as a "trader" (a company or individual selling items in the course of trade, business, craft or profession). Delay is sometimes out of our control and therefore, time of delivery is not guaranteed. These Terms are divided into five parts: Part A - Introduction is an introduction to how KLEKT UK works and the Services we offer; Part B Terms for Buyers describe how you as a Buyer purchase an item using KLEKT UK; Part C Terms for Sellers describe how you as a Seller sell an item using KLEKT UK; Part D KLEKT Services describe what services we provide to you such as payment, authentication process, shipping and delivery, and our cancellation policy; and. Click "Add to List" and you will then be directed to the final step of the process. 20.1. If you are aware that nobody is going to be at home you should provide alternative arrangements, for example a safe place where the items can be left or a neighbour who will accept deliver.
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