Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Please note that we are currently unable to process postal documents. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. I am supposed to submit a claim, with my email address - I can't get in. Let us know what you were doing when this page came up, plus your IP and request ID Terms and conditions of sites linked to by or from the Service may vary by site. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Then be careful what insurance you pay for. Klicka hr fr att kontakta oss. Congratulations! If I have Allianz ticket insurance and miss an event, can I get a refund? In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. If they pay you now, there's no insurance for them if the new owners are refused entry. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We can't reclaim the money and issue the refund to a new card for you. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! In these cases, customer service will attempt to contact you, using the information we have on file. By clicking a link you are consenting to this. Any ticket issued via the Service is a revocable license. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. Occasionally, we may require that the physical ticket is sent to us. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. I bought these from AXS . The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. So please be as cautious as possible when going through AXS. Cookie Notice Did the same happen to you? For tickets to events located in the United States, the Service is operated by AXS Group LLC. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. Events may be postponed or canceled for a variety of reasons. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! 5 minutes isn't long enough! All applicable fees and charges will be disclosed prior to completion of your purchase. Plans can . If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. Please note that orders are processed only after a billing address and other billing information has been verified. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. Peter Kay tickets --. (The reference number will be emailed to you immediately following submission of the online form). If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Ad . tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. By Insurance Site July 2, 2022 July 2, 2022. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. Listings are not considered retracted until they have been processed and a system confirmation has been issued. a very friendly member of staff :) Date of experience: 16 February 2023. For more information, please see our Can I get a refund for a cancelled or postponed event? Holder must possess a ticket to enter the property or venue listed on the ticket. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Hey did you end up filing a claim with Amex? You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. By clicking Next, you agree to the AXS.com Terms and Conditions. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. Violation thereof is grounds for revocation, seizure or cancellation without refund. I bought these from AXS and paid 214 (bit of a rip off site . We notice that your web browser is out-of-date. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). Press J to jump to the feed. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. mail On one occasion I got as far as selecting the insurance. So I decided to treat myself and girlfriend to VIP tickets. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. Below are some pointers we hope you'll find useful! A scan or clear photograph sent by email is acceptable. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. DE . You should receive a confirmation after concluding your transaction. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. PROPER CONDUCT. Have you tried to make a refund by clicking on the refund option?
